Merced County Board of Supervisors approves strategic plan to enhance service delivery

February 17, 2025

CVV News

The Merced County Board of Supervisors approved the 2025-2028 Merced County Strategic Plan at it last meeting, laying the groundwork for how the County will align resources and priorities to address challenges and opportunities over the next four years.

The 2025-2028 Strategic Plan focuses on key areas including customer service, fiscal discipline, quality of life, revenue enhancement, and infrastructure. By aligning County operations with these priorities, the plan aims to improve service delivery, increase economic growth, and ensure the well-being of residents in Merced County.

Board of Supervisors Chairman Josh Pedrozo said the plan affirms the Board’s commitment to a strong and resilient Merced County.

“The approval of the 2025-2028 Strategic Plan is an important milestone,” Pedrozo said. “This plan reflects our shared vision for the future, where we focus on creating a sustainable, thriving Merced County. By addressing the needs of our residents and focusing on key priorities, we can build a foundation for long-term growth, resilience, and prosperity.”

This plan is the result of an extensive process that began a year ago with a public-facing Board Strategic Workshop held in Los Banos. The result is a document that is representative of collaborative efforts amongst the Board of Supervisors, Executive staff, and County departments.
Key highlights of the 2025-2028 Merced County Strategic Plan include:

• Customer Service: Merced County will continue to improve the ways in which it serves the community, ensuring that each interaction is efficient, respectful, helpful, and responsive to the needs of our residents.
• Fiscal Discipline: Merced County is committed to building a strong financial position, prioritizing responsible budgeting and long-term fiscal sustainability to support the County’s programs and services.
• Quality of Life: From public safety to health services to parks, Merced County is working to improve the overall well-being of all who live and work here.
• Revenue Enhancement: Merced County is exploring new and innovative ways to increase revenue to support vital services, while also ensuring opportunities for growth and development across the County.
• Enhanced Infrastructure: Modernizing and maintaining infrastructure remains a top priority in ensuring that Merced County can sustain future growth and meet the needs of its community. This not only applies to roads, but also cyber security, GIS services, and groundwater supply/quality.

In the coming months, the County will take measurable steps to accomplish the goals outlined in the plan. Progress updates will be provided to the Board of Supervisors and staff will monitor and evaluate the plan’s effectiveness in addressing the community’s evolving needs.

To review the 2025-2028 Merced County Strategic Plan, please visit http://www.countyofmerced.com/StrategicPlan.